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Mobilpass

Mobilpass: discounts for people on a low income

The City of Vienna's Mobilpass gives discounts on Wiener Linien tickets, public pools, VHS courses and more. Mindestsicherung recipients get it automatically, others apply.

Cost
Free to apply
Transport ticket
Mobilpass-Ticket for 31 days — from €21.90
Income
Household income up to the Ausgleichszulagenrichtsatz
Validity
From 6 months to 5 years — depends on the type of income
Where
Online, MA 40 (Erdbergstraße 228) or a Sozialzentrum

Step by step

  1. Check the conditions: legal age, Hauptwohnsitz in Vienna and Austrian citizenship or equal status (e.g. recognised refugees or foreigners legally living in Austria for at least 5 years).
  2. If you have received Mindestsicherung for at least a month, the Mobilpass comes automatically — no application needed.
  3. Everyone else (e.g. pensioners with an Ausgleichszulage) applies online via mein.wien.gv.at, by post, e-mail or in person at MA 40.
  4. You receive a written decision (Bescheid), and the Mobilpass itself is sent by post.
  5. Buy the Mobilpass-Ticket in the WienMobil App, at a ticket machine or an Info- und Ticketstelle. When travelling, always carry the ticket, the Mobilpass and a photo ID.
  6. Apply for renewal 6 weeks before it expires.

What to bring

  • Photo ID (e.g. passport) — for all household members
  • Status documents: residence permit, Meldezettel, recognition decision, marriage/birth certificates
  • Current proof of net income: pension decision, payslip, maintenance payments
  • Familienbeihilfe decision or proof of long-term incapacity to work (if applicable)

Common mistakes

Travelling with a Mobilpass-Ticket but without the Mobilpass and a photo ID — the ticket is not valid without them.

Giving the Mobilpass or the paper ticket to someone else: both are personal and non-transferable.

Forgetting to write your name on the paper Mobilpass-Ticket and to validate it before the trip.

Renewing too late: the application is due 6 weeks before expiry.

Words you will meet

der Antragapplication
das Einkommenincome
die Ermäßigungdiscount, reduction
der Lichtbildausweisphoto ID
verlängernto renew, to extend

Official sources

Checked: 2026-10-07. This is a plain-language summary of official information, not legal advice. Deadlines and amounts change — check the linked official sources before you go.